Returns & Exchanges

At FINESSE, we want you to love your look, but if something isn't quite right, we offer easy returns within 30 days of delivery. Please ensure all items are unworn, unwashed, and still have their original tags attached to qualify for a full refund.

1

Initiate Your Return

Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.

2

Print Your Label

Download and print the prepaid shipping label provided at the end of the portal process and securely package your items.

3

Drop Off Package

Hand your package to the designated carrier or drop it off at any official collection point within 7 days of starting your request.

4

Receive Your Refund

Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing